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The cons: High prices. Additional information about Delivery & Shipping. So the took them back and reordered the two chairs. Guess im out $250. Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. We make every effort to display the colors of our products accurately on the website. Arhaus Furniture - 54 Reviews - 1275 Polaris Parkway, Powell, OH - Retail Shopping Reviews - Phone (614) 847-4279 54 Reviews of Arhaus Furniture in Powell, OH specializing in Retail Shopping - " I purchased a $3000.00 sofa from Arhaus. If any items delivered via White Glove Delivery Service are deferred, delivery will occur once all of the items become available and ready to ship. Excited for the sectional and living room pieces! All Reviews Positive Reviews Constructive Reviews What can this brand most improve? Purchased a gorgeous dining table and chairs as well as a unique coffee table. The delivery man actually realized it was there. Purchased dining table from Tracy shortly after Thanksgiving but couldn't take delivery until well after New Year's due to the holidays. Should you notice an inconsistency, please contact Arhaus. Say what? The aesthetics of Arhaus is simply beautiful. Save money, frustration, and blatant disrespect. They said "we rarely get delays." We hope you love your Arhaus products and want you to be fully satisfied with every item you purchase. They say it is lifestyle and won't cover under the worry-free protection which we paid extra for. I talked to someone last week and they said a desk I ordered would be in by the end of the week and delivered by October 31, 2022. The 2nd one got had a chip on the top and an off color board. They have probably the most interesting and diverse high end furniture range in San Diego. When I finally came close to making a choice I showed him a picture of my family room. 74. He was super friendly and helpful. Items such as lighting, mirrors, and wall art will not be unboxed, inspected, assembled or installed. Again, special thank you to Tracy, and thanks to the rest of the staff there. Some links on Slumber Search are referral links. BEAUTIFUL FURNITURE STORE ! We got the warranty and it still takes months to get our new furniture repaired. Will you share my email, home, or business address with other companies? Poor customer service. Can I request delivery on a Saturday or Sunday? No one called. I asked for 10% considering I spent all night upset with my experience. Restoration Hardware Company Information Company Name: Restoration. Do I need to create an account to order online? Arhaus Moves From "Nice" List to Buy List Arhaus, Inc. (NASDAQ:ARHS - Get Rating) - Analysts at William Blair increased their FY2022 earnings estimates for shares of Arhaus in a research report issued on Wednesday, March 1st.William Blair analyst P. Blee now expects that the company will earn $0.88 per share for the year, up from their previous estimate of $0.86. I am unsure why UPS needs to be contacted as I have the email confirming delivery and the name if the recipient at Arhaus who signed for both packages the same day the same time. I was looking to get an, Sheila K. said: We are very satisfied with our selectionof Sultan Carpets for our. STAY AWAY. :(. Tracy worked with me and was very pleasant to deal with. If you placed your order in a store, contact your Design Consultant. A new customer service representative created another email to send to UPS. In addition to the top categories above, Arhaus offers a wide array of other home products, such as: Arhaus provides free catalogs to shoppers in the US.Want to shop their newest products? My wife and I had a browse through here today. Will string you along for months on delivery times with no end in sight and hold your 50% deposit hostage. A Arhaus is located at 5300 West 119th Street, Leawood, KS 66209 Q What is the internet address for Arhaus? Tracy has been so professional through out the whole experience. I ordered several dining chairs that kept coming in damaged. I spent quite a lot of $, living room furniture, dining table and chairs, area rugs, and lighting. We visited the store several times and everyone was great to interact with and extremely helpful! DO NOT BUY the worry-free protection. First, the stain (whatever it was) would have gone into the cushion as well. On Arhaus Site, table I orderd takes 9 weeks! We work closely with Michael and he always takes the best care of us. I still have my first table from the old store in the flats that I bought back in the early '80's. Since then I have bought a total of six couches from them for a business that shall remain nameless in this review. Although it was no easy task, the Store Manager - Michael - was able to locate the bedding at a different store and ship it to our other house outside of California in time for the holidays. Thanks for nothing Arhaus. We've decided to keep it although we're not really happy with what we got. I got many compliments on them. In a world prone to disposal, the durability of our products only makes sensefor all of us and for our environment. My sales person, Cheryl Jones was amazing, patient and addressed my every concern. For all other orders, contact Arhaus by phone at 866.427.4287 or email [emailprotected]. Had to wait almost 2 month for a chairs and drawers. Today I called and they said it might be in by the end of November, after I made plans to have furniture moved this week. They design and create furniture for outdoors, living room, dining room, bedrooms, home office with bedding and light collections too. They just ignore the questions. In talking with the store manager, he says they are a mom and pop shop, and cant afford a refund. We purchased 2 dining table end chairs in Feb 2021. One of the best Furniture Stores, Retail business at 5300 W 119th St, Leawood KS, 66209 United States. I love this store! Loved working with Etta and Chris. The invoice is very misleading. Love my Pearson Gallery bedroom set. The prices are very competitive and the staff is stellar! We don't walk on the rug with shoes and vacuum our floors daily, can't be lifestyle. Our sales associate Massi was extremely helpful and patient with me while I made my decisions. Definitely coming back to finish off my home! They are liars, don't live up to their commitments, and are rude. Note: Pricing on floor samples and at Arhaus Loft locations may vary. Will be adding to my home in the near future and only through Michael and Kat at the UTC store. After spending over 20k in this store, they have the audacity to continue to send bills for $200 saying the account isn't satisfied. So we decided to check out Arhaus at UTC in La Jolla. If it's your first time visiting this sign in page, you'll need to create a new account to continue. These are merely guidelines for measuring and do not guarantee your furniture will fit. Made to your specifications and submitted for production at the time of your order. Reviews and acts upon all email and company communications; There is no question that their furniture is beautiful and current. We contacted our original store of purchase twice and, after 7 months, then were directed to the parts department who insist on charging an extra $65 plus shipping. Arhaus sectionals include leather and fabric upholstered styles, modular sectionals, L-shaped and U-shaped sectionals, customizable sectionals, and more. I requested new back cushion, fabric only, and was told No. Everyone there is incredibly helpful and great to work with too. We use dedicated people and clever technology to safeguard our platform. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. We require contact information to ensure our reviewers are real. Please send all requests to [emailprotected]. Kudos to Tracy the designer who helped us. Sat, Mar 23, 2013 : 4:55 a.m. Join our Arhaus Trade Program and earn cash back on furniture, rugs, relics, accessories, lighting, mirrors, and soft goods. Im gonna file a complaint with the attorney generals office. Well, my husband and I have been looking for chairs for a year now. This stuff happens! Wife desired a unique dining table with stone inlays priced at $6200- wow. Despite the 3 year warranty where they say if youre unsatisfied for any reason, well replace them, they wont stand by it. Well it is now October 4th and I'm yet to hear back or have my issues resolved. Once the couches we ordered came in and needed to be delivered, we had a problem with the delivery company and Zane took care of it immediately. If you do not want ARHAUS to share your personal information for marketing purposes, please click here and we will remove your name from lists we share with other companies. Like all things you read on the Internet, understand there is no better judge than yourself. For an expensive bed frame, I was very disappointed to find a defective and important part of the bed (it was working fine in the store when Chris showed it to me) and I am more disappointed that the store could not help me further. Placed an order for a dining room table in January. The pros: Nicely designed, modern sofas and sectionals. Depending on the items purchased and the delivery methods available for each item, your order could be delivered in multiple shipments. Yes. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. It was our first time shopping there and we are very pleased with their customer service and they wanted to make sure we were happy. I love my beautiful, charming, cottagy apartment thanks to Arhaus. So it was that time of life again, furniture shopping time. Each one was a recording to hang up and go online for more help. We love Arhaus UTC. They said no and didnt seem to care that I was going to write reviews. I ordered my furniture in February of 2022. She has a flare and creative abilities which we appreciated. I had to post a review for Arhaus in University Towne Center, La Jolla. I was so disappointed their attitude, once they sold it they don't care anymore. I never received any paperwork from them confirming my purchase. For your convenience, Arhaus provides guest checkout - no account is needed to order online. I will return it and have taken a photo of what was delivered so it cannot be denied as the item sent. Thank you Michael and Sandi Trish and Bob. I have been an Arhaus customer for twenty+ years. Purchased almost $20k worth of furniture - cant get a straight answer on delivery- get excuses on warehouse issues etc - no one in the store ( Long Island ) can tell us when well be receiving any part of our order - different stories told by receptionist, sales person and store manager - made special trip to Florida based on store promises knowing theres a 3-5 day window - thats come and gone and no one cares. And non of the back rests held shape they sagging and about 1/2 full now. Tricia did an in home design consultation and was great at answering our questions and coming up with creative designs for our rooms! They have an eco-conscious and philanthropic mission by sourcing sustainable materials and donating to charitable causes. Now I just call her at Arhaus and tell her what I want. So here I am still not being refunded by a company that has received the returned items. She said she had just the the item. Michael has also been very helpful as well. Tricia knows the store inside and out and if you tell her your ideas she can show you things that will work for you.

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arhaus customer service complaints