1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Flying on a stand-by ticket can be challenging. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . The kiosk will tell you what to do next, so please read the screen carefully. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Please visit our Help centre for more support if you have a question about your booking or flight. If offered, we ask that you politely decline. Please contact your travel agent directly to discuss your booking. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. How do I arrange to carry extra or overweight baggage? No credit card required. Email: pass-issue.1.unit@ba.com This website might use cookies for ads, social media and analytic metrics. It is headquartered in London, England, near its main hub at Heathrow Airport.. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. By using ba.com you agree to the use of cookies. Were keen to get to the bottom of your issues whatever they might be. All airports with self-service check-in kiosks. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. 09042890159 They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Contacting British Airways - by phone or otherwise. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Now, we're looking to build on this spirit and passion to make tomorrow . Please have your booking reference ready when you call. Please contact your preferred travel agent for bookings of 10 or more people travelling together. For the most relevant contact details, log in to your Executive Club account. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. If you have any problems using the site, please check that your e-ticket has been correctly issued. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Use of a safety seat for an infant is not permitted on board for rebate passengers. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. You should return to the area to check the screens for acceptance. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Try Social Media "DM via Twitter." From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Your booking reference consists of a combination of 6 letters and numbers e.g. This information has been found through the company's General Terms & Conditions documentation or. You'll see the most relevant contact details for you if you are logged in to ba.com. When will I get a response from Customer Relations? Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Answer. We're sorry your travel experience with us didn't meet your expectations. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Greater London UB7 0EB |. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. BA IT Support Centre Tel: 020 8562 5777 After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . You should then proceed to a bag drop desk. 2011 BA Clubs Regus 450 Bath Road, Longford. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Tel: 0208 513 2525 (9-12.30, Mon-Fri) If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. This site is protected by reCAPTCHA and the Google. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. 01, 02 and 03 numbers are included in allowances else geographic rate. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Looking for a particular British Airways employee's phone or email? If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Please have your booking reference ready when you call. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. We want you to know you can trust us to respect your privacy and keep your personal information safe. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. If you need further details about refunds, please click here. Please note this number is only available when calling within the UK. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Refreshed every minute. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. It shows the number of listings and priority, but not commercial overbookings, etc. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Your booking reference consists of a combination of 6 letters and numbers e.g. At British Airways weve always taken data protection very seriously. AB2CD3. Original review: Nov. 9, 2022. Write to us. 212 British Airways reviews. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Collecting your car British Airways is back on the hiring road. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . You can email the site owner to let them know you were blocked. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. While the business class service . If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. This will give you your flight status. There will be no staff travel office in Terminal 3. (business & personal). Refreshed every minute. Use this form to log in to your account or to create an account for the British Airways executive club. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Heathrow. We'll make sure your comments reach the right person. Excesses may apply. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Published Oct 14, 2021. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Get Contact Info for All Departments. Please use the previous link instead. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. This website is using a security service to protect itself from online attacks. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . It is not possible to pre-book special meals for rebate passengers. Fly the World (Staff Travel). You can also get in touch with us on Twitter @British_Airways. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Please visit our Help centre for more support if you have a question about your booking or flight. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. you have a Case Reference) and are waiting a . You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Please note this number is only available when calling within the UK. When do my Avios expire? Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : IT Department. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Your IP: If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. The action you just performed triggered the security solution. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Passengers without bags should proceed to security. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Email: contactba.ghana@britishairways.com. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . 2 . AB2CD3 How do I find my booking reference? On Business is our loyalty programme for small to medium sized businesses. Customer Service Resources Customer Relations postal address 11. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! If you need to cancel your booking, please log into Manage My Booking to see the options available to you. This is a public forum and we don't recommend that. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers.
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