I had a job done a few months ago and the installer was sent without all the panels he needed. Thank you. I would very much like my full $3, 346 back. Share your photos and videos with others to prove the truth of your words. Commented: What was the cost of this closet? The Closets By Design Lawsuit is Annemarie Newbold v. Closets by Design, Inc., et al., Case No. The installers came and that was even a bigger joke. That is when I found out that he took the wires he pulled off the power unit and just pushed them back into the wall. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. Call Closet by Design 1-800-500-9210 Let's Get Started. Closet World kept my money and wouldnt refund me due to their deceptive 3 day cancellation policy in fine print. The guys that installed them were thorough, kind, considerate with my home and did a great job adjusting to my crooked 70 year old closets. Today was supposed to be the final piece which is a hamper and they even got that wrong. I ordered Garage Cabinet and they are horrible. LOS ANGELES (Legal Newsline) - A Kentucky consumer alleges a closet organization system she purchased was deceptively advertised with false discounts. HomeStars Closet & Storage Solutions Closets By Design - Toronto. There may be more reports for "closets-by-design", For more results perform a general search for "closets-by-design", Showing 1-12 of 12 Found Reports My advice - just DON'T do it! Conclusion: They took my money and did nothing. Or give us your closet dimensions and our expert in-house closet designers will design it for you. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! NJ Hamilton location - I am a builder and deal with scheduling every day. They continued from there to put up the unit. This case was filed in U.S. District Courts, California Central District Court. First the rep that measured did it wrong, I ended up with 8" having to be cut off 2 shelves, and my 8 cubbie holes that were supposed to be 12X12 had to be 10X10. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. All rights reserved. Six months later, still no closet system from Closets By Design in Plymouth, MN and yet, they are offering a 40% off discount for Presidents Day. The salesperson feigned ignorance and the follow-up person called to reschedule- why would we do that if you can't seem to get the product? I just paid $11,000 for a closet (that afyer looking at the SAME material elewhere would have cost me about $4000 in material). Actions does not process claims and we cannot advise you on the The proposed Closets by Design class action claims that the company offers services related to garage organizers, custom closets, home office systems, and entertainment centers. I still have not got anything. Furthermore, the proposed Closets by Design class action lawsuit argues that the fake deep discounts were not even the retail market value for the three months prior to the publication or dissemination of the advertised prices. The American musician swapped two vintage Ferraris for a 1970s Maserati, but is now suing the . The Rep who measured for the unit was off by 8 inches side to side and 8 inches for the set of 8 cubbies I had installed under my tv. Compare. I will never do business with Closet by Design, again! I even repeated that to the bank rep that extended the credit on the recorded line and they agreed. Privacy Policy | I worked for the company for a little under 3 weeks as an installer . The material is CHEAP! At Closets by Design, we proudly offer three distinct closet systems to organize both your wardrobe and your life. I am waiting for someone to come out for the 3rd time. Click here to get notifications about new complaints of Closets by Design. My bedroom closet we installed the end of July 2017 not to my original specifications. First drawers were 15 1/4 ( drawers too big and could barely open and closebut excuse given? I am writing this as a very unsatified customer. In the middle of BBB and consumer affairs review. Thanks ~, This is not a professional company; please dont be deceived by the pictures! Claim forms are usually not made available to consumers until after a court approved settlement is reached. Fake invoice scam targets business owners. These 2 units were to be done on the same day. If you are considering having a designer come to your home, maybe ask her/him for referrals from clients they have worked with in the past. Generally, closets by design are not too expensive. Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. Designers make no money. 2023 Truth in Advertising Policies These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the original price. settlement administrator or your attorney for any updates regarding In essence, you are investing about $520 in drawers. Closets by Design has, and always will, put customers first, including by offering opportunities to make the cost of custom closet, office, and home organization more affordable. He said the light wasnt working. They had to make 3 trips to our home, of which the first appointment, they missed altogether. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. Required fields are marked *. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully demonstrate how this company has no interest in solving the problem caused by the low quality that they are offering to its customers, also I would like to denote the sheer lack of professionalism in this company. Founded in 2003, Waterstone operates out of offices in Chicago and San Francisco . Is this your company? 3 times I had to take off work to accommodate their mistakes and then I was left with a product that was NOT WHAT I ORDERED! Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business. The way I see itI paid top dollar for top servicePart of the job IS SERVICE not just cabinetand he gave me a bunch of backtalk. You must contact the Waterstone Management Group is a boutique management consulting firm. They demand half down so I paid them $600 up front. We design storage systems to completely elevate your home. Their complaint, which Insider has obtained, alleges that Huntington Reproductive Center, which was founded in 1988, and its in-house . They ran into a measuring problem. If they do, I will give credit where credit is due! https://topclassactions.com/wp-admin/admin-ajax.php, Closets By Design Lawsuit Says Sale Prices are Fake, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. No wonder they have alias names. First off the Maryland heights branch is the only one I'm commenting on . The post Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers appeared first on Top Class Actions. I had a salesperson come to my property for a closet plan and paid a deposit of $200.00 on Feb. 23,2022 but then decided against the work. overview. The Judges overseeing this case are Karen E. Scott and Josephine L. Staton. The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. This design includes 3/4-inch straight-edge panels, adjustable shelves, and half-overlay flat face doors. Then she told me that they needed to postpone the installation because something unexpected had happened and she rescheduled it for the following week. Customer service, of course, stood behind their employee (whenever that is that I could track them down.) Sold us a product they in fact didn't have to fit our closets. She said "they have the signed paper now so do whatever you can but we will not fix the problem". Don't apply to this company . Closets By Design, Inc. et al. Plz call my cell: [protected] for more info & for a no cost claim. I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. So please, whatever you do Don't use this company. It did put power back in the room, but at a costly mistake. Anyways some how i got through the situation with so many frustration and un happiness. This field is for validation purposes and should be left unchanged. That was the worst part! The lawsuit states that consumers who were duped into making purchases would not have made the decision to buy if they had known the regular prices were actually false. Part way through they let me know there was another measuring problem in the 2nd room. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Lesson Learned! The quality of the materials is cheap and just a year after installation I called to have a faulty lock replaced, it was broken when installed, molding was never attached properly meaning it was just placed on top of the unit and not glued or nailed, the front shoe lips came off and upon inspection are held on by two flimsy nails, the drawers in my jewelry case are crooked and separating. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Their response is that it is not their problem. Also, I was supposed to have 2 years to pay it off, interest free, per the sales rep. Add me. File photos of Donald Trump and Letitia James. Zero integrity. You will spend a LOT of time and gas (not reimbursed) and they do not have a CAD system. The next day after he pulled the wires out of the wall, I had to call an electrician to come and fix the mess the installers left with my wires. Read our Newswire Disclaimer. One of my brackets has since broken and I might have to contact those jerks again for a replacement! Will see if they rectify their wrong. Own a Franchise. The supervisors was super rude when I talked to them. I re-sent this cancelation, again by E-Mail, still no response. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. They were cheaper than California Closets and they went to the floor, unlike some closet companies. To date, I have provided $3, 346 in payments. The family of a woman killed in a Saskatoon nightclub fight in November has launched a $1-million lawsuit based, in part, on a graphic video of her death being shared widely on social media. I constantly felt like I simply did not have the proper training to measure and design closets for clients. But I was wrong. Are you kidding me? So the question is, the owner says that because my FB post was not removed in a timely manner, he is refusing to honor his companies lifetime warrantyknowing that I was extremely ill at the time and some time after. 3rd set of file drawers? YEP ! Maggie told me to send an email asking for a full refund, which I completed and sent on 5-27-21. The owner Brian Gruber told me to remove my original FB post explaining the painful process and refuses to honor the companies LIFETIME WARRANTY because I did not remove the facts on the FB post. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This then resulting in no electricity in my daughter's room or her bathroom. I am not going to recommend not doing business with this company because it's always a matter of luck, I had my bookshelves installed by them years ago and everything went smoothly, but my advice is when you want to start a project, stay away from Jen, she is the so-called designer who took the wrong measurements and has no clue what she's doing, and when you have a problem, avoid talking to the other Jen, who, I repeat, is a real piece of work. He never did. There were some complexities that Erica promised to review before going final but this never happened. I responded: "Do I have to wait for another two months? BEWARE before you deal with this people, they look and act professional but are really CHEAP. 4. Bev Abadji. Can't believe I fell for this scam. Just rolled the wires up and shoved them back into the hole in the wall. Being it was only a 6 section walk in, no drawers, the price was $1200. Reach out to me I may take them to court. California - THANK YOU FOR ALL YOUR REVIEWS! I thought they did a fabulous job, and it still looks great to this day! They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. At Closets by Design, we proudly offer three distinct closet systems to organize both . Please download the PDF to view it: Download PDF. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. DO NOT HIRE THIS COMPANY. Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. Kelly L. 0. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. I told them my house was not ready. Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. I am sure the manager himself would have done the same if he was in my position. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It is a big fraud. I looked through my emails and do not remember getting any emails from Brian and the company knows I have major medical issues and is taking advantage of me. Flexi Storage White 6 Shelf Walk In Wardrobe Unit. So I told her: "So you're a liar, right?" Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . I recall a couple of small hiccups, but nothing that wasn't promptly taken care of. It all went downhill from there. 115 Howden Rd Toronto ON M1R 3C7. July 19 I don't think the "service n anager" exists. This comment was posted by a verified customer. How do we get on that lawsuit? The installers just left leaving me worried about the electrical wires and found out that they broke one of the panels. $20,000. Rude and unprofessional, reflect poorly on the company as a whole. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. Surprised anyone can work for these guys for a decade. Anyone who can get a lawyer please do and let us start a class action suit against this company. When the closets got installed, the installer had to get a filler piece made to get the . They charged me $3.00 more which I gave them cash. Before commenting, please review our comment policy. Would you do business with a company like this? The installers didnt arrive until 5:00 the next day. On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. I have made a decision to NOT let this go. 4) Here is the kicker: the installation person hurt himself because he wasnt wearing gloves. (I have pictures of the power block where you can see where he yanked the wires right out of the wall) I checked my breaker, and it wouldnt stay on. The installers showed up at 2:30 pm, no big deal; they had no mask on and claimed they didn't need one because they are vaccinated; upon my insistence, they accepted to wear a mask and asked me to provide them with one, no big deal! I called closet by design and the receptionist told me: "The designer designed the doors, and the doors are short." According to the case, the defendants Closets by Design, Inc. and CBD Franchising, Inc. perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. The case status is Disposed - Other . I want all of my cabinets installed on July 19 , like promised. I later decided to have wall to wall shelves put in my bedroom and my daughter"s. I figured I would give your company another chance.
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