Proud to be Croydon - diverse and ambitious. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. You said, we did Thank you to everyone. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. As part of our user authentication, you will receive a verification code via email, which you must enter. Gove's funding increases have come too late to save Croydon. You have accepted additional cookies. Hide, Send feedback directly to the content team using our website feedback form. Start a new calculation/claim. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Can Nigeria's election result be overturned? Croydon Council Tax team From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. The councils online form should take around 10 minutes to complete. If you wish to simply change the date of your Direct Debit, contact us. Applications for the scheme are now closed. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. This includes those who receive Council Tax support., Hi Dear Sir or madam. Council Tax team, Croydon Council Revised, or reduced? The BBC is not responsible for the content of external sites. This is because will have already had a 150 payment through the Household Support Fund. Read about our approach to external linking. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. You can also choose to wait until September to receive the rebate in this way. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. This may take two months for those that pay less than 150 but the credit will show as that months entry. giving feedback 08 February 2023. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Service temporarily unavailable. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! This service is in scheduled maintenance mode. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Show Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP We use some essential cookies to make this website work. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. You will need your council tax account reference number for the bill you want to pay, if you know it. Have you received your 150 Council Tax energy rebate yet? Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Sometimes we may call or text you. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. More details on eligibility can be found on the councils website. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. How much is your council tax increasing by? To help us improve GOV.UK, wed like to know more about your visit today. pic.twitter.com/5PFiLmGWCv. Croyctax@croydon.gov.uk. The council press office has failed to issue any press release to Inside Croydon on this important matter. Please take part in our quick survey (it wont take you 10min, like the councils form!) 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. This will update your details. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. If youre paying bills via direct debit youre not that poor. We also use cookies set by other sites to help us deliver content from their services. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Councillor Mark Watson, cabinet member for communities, safety and justice. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. giving feedback Bernard Weatherill House 8 Mint Walk and how to view your payment schedules online. Posted on February 20, 2023 by insidecroydon. We are experiencing high volumes of customer contact. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. CR12345678). Paying your Council Tax Find out who is responsible for paying Council. Claims for the rebate can only be processed until September 30. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. How to claim your 150 Council Tax rebate to help with rising energy costs. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Are IT illiterate Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Telephone: 020 8726 7000. The council can take action to. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. 10 All the above. Where to find us. : the councils website today. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Because nobody cares. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! 6. 7. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. NEW Help improve this site by Message us Use our form to send us a message about our services. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. You should never give out your bank details by phone or by text. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Its impossible to contact the council tax mob as well Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. It is a London borough council, one of 32 in the United Kingdom capital of London. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. The deadline for all payments to be made is August 31. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Council Tax, get money off your bill The Penn report 2023 . Unless hes on a promise and has to apply for payment of his wages via a website. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Croydon Council Tax team. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". giving feedback The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Hide, Send feedback directly to the content team using our website feedback form. Croydon Council | 11,570 followers on LinkedIn. | We provide a large number of services for local people, businesses . And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Show Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Contact us. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Send us a message and we'll get back to you as soon as we can. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Enter your email address to subscribe to this blog and receive notifications of new posts by email. Well send you a link to a feedback form. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Send us a message; Other ways to contact us . or post a comment below. She said: I will be voting against the 15% rise in council tax. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Payment line: 0345 300 0614 (option 3) How to register for my online account You can register at www.croydon.gov.uk/myaccount . NEW Help improve this site by Which seems at odds with reality. . I also tried to set up an account with grantapproval.uk. Are Marie Antionette and forgot to pay the baker Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Council tax is payable on properties that are empty, including second homes. Payment line:0345 300 0614 (option 3) In the event of an emergency, the 020 8604 7124 hotline remains available. giving feedback For example, Croydon Council has been given permission to hike council tax bills by 15%. 3. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Telephone: 020 8726 7000 Croydon CR0 1EA And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Visit the government's website for more information about support for energy bills and the cost of living. Based in Croydon and edited by Steven Downes. Call us. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Dont include personal or financial information like your National Insurance number or credit card details. Your progress has been saved. We've matched the postcode to London Borough of Croydon. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Thank you for contacting the Council Tax Department. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. We are committed to making our website accessible to all visitors. ", Please see my statement below regarding Croydon Council's financial position. Plans to increase council tax in Croydon by 15% have been approved by the government. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. The service will be back online shortly, please try refreshing the page in 15 minutes. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. For queries about your Council Tax or business rates bills contact your local council. Find out about Council Tax, how much it is, and how the money is spent. Croydon residents are reminded to be aware of council tax rebate scams. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Have a Cash flow crisis All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. But as Inside Croydon has reported, there are still many . You can get information on their. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Bernard Weatherill House 8 Mint Walk. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. More information can be found on Croydon Councils website here. Extra help for residents through new council tax support scheme. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Based in Croydon and edited by Steven Downes. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Sign in or Register a new account to join the discussion. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. We are committed to making our website accessible to all visitors. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. The council reckons even its online form should take around 10 minutes to complete. No surprise its them idiots Capita running the show. 2023 BBC. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%.
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