In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Battery Pack voltage too low. With any error, the e-bike started flashing. If the problem persists, contact your eBike dealer. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Inverted polarity at charger. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Can I ride this in the wet? BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Press again (whilst it is flashing) to advance to the first assistance level (Green). He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Bosch Charger Manual. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. We have looked at the chart of errors on this site. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Register using either your email address or Facebook account, at which point youll be let into the app. 0000009524 00000 n Check charge point and charger. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. This unit has 3 distinct buttons that are used to control the motor system. The eBike is outside of the permissible temperature range. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Is this a faulty control box by chance. This is a very important project for a big grade and he needs expert help. Temperature too low during use. Find out which bikes won big in Bike of the Year awards 2020/201. Check that with the accessory disconnected there is no error. Reduce power demand and restart the bike. Let us know if you have any other questions. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. For the full list of error, always consider the manufacturers manual guide. Simply plug the bike into a household socket using the supplied charger and cable. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. But why did she turn to an e-bike? These errors may affect the electrical system of the bike. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Interested in a Bike with an Ebikemotion Drivetrain? As Jaxx says, the ebikemotion app can be a bit buggy. The link above does not show all the error codes, at least not the one I got which is 201. How does the range extender connect/fit? If error persists replace charge point. That voltage should match your battery. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Yes, our e-bikes are pedal-assisted and require rider input at all times. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? The X35 motor system is light, powerful yet extremely compact. 0000030374 00000 n Read her story here. Its the power supply error of the electric bike. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. <]/Prev 778070>> Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. So, lets find out the common errors and their codes. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Battery pack sensors are damaged. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. Turn on the motor with the power button. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Sunday: Closed. Letting you keep track of everything from charge status to training data and performance analysis. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Press question mark to learn the rest of the keyboard shortcuts. Speed Sensor error - Motor consumes but Speed not received from sensor. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Temperature sensor damaged. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Check for silicone interference, corrosion damage, or loose or damaged cables. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) Switch your electric bike off and wait for 10 seconds. Hi: I too have an Orbea Gain. I wonder if I drain the battery and try to charge again if it will fix itself . Enabling you to ride the bike just like any traditional non-assisted bike. you have Bluetooth enabled on your phone. I just had it on charge the entire night and went to check now in the morning and still the same error. We hope this article will help you to troubleshoot simple ebike issues. If the error remains, try a new controller after unplugging the brakes. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. I spoke to the dealer and he said there should be an error message posted. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Is the motor restricted to 15mph here in the US? Power supply problem in the HMI bus. Not really sure what else to suggest here if there are no codes shown off. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! You will need to take it to a dealer that has the necessary cable. And Error code 07 does not always indicate a hub motor problem. I can confirm the firmware update fixed this. Properly inspect all the visible connections and see if the display is adequately engaged or not. Can you please help or put me in touch with someone? HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z Salt Lake City, UT 84105 . Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. If the system locks, please restart the eBike System. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. There is also a Custom mode, but Im ignoring that for now. You must log in or register to reply here. Set to 100% on each level as a base. Temperature too low during charging. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Please install the specific Battery Pack for your eBike System. Have connections and connections checked. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Scott Sports. If the error is not solved, replace the battery. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. Update files are available for remote repair, please contact CSG warranty. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Check the motor and peddling sensor cables. A new era in the riding experience. Same issue for me. That voltage should match your battery. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. 0000000776 00000 n Display shows a motor on it and front motor does not work. Select the Pulsometer option and follow the instructions. One of the key functions of the app for e-bikes is fault diagnosis. I took the bike to a local shop that promised they could work on the firmware. The display itself is used to indicate the selected power level, available battery level, and more. Just like any other machine, electric bikes break down. If not then maybe the button is defective. If the problem persists, contact your eBike dealer. I got the issue yet again after a few months. Once the start-up procedure finishes a single solid colour will be displayed. Do I need to/ Can I remove the battery to charge? If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Switch off the eBike System. Some common electric bike errors are- 1. There should be no LEDs lit up. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Too high current voltage to a battery pack. Put it on charge and linked the app and it reported error 201. Find out here. This type of error happens due to a simple connection problem. Error 8 hall sensor usually shows the above error. Sign up forin-stock updates and discounts! High voltage or incorrect battery use on the bike shows electric bike error code 7. Press Button A (top button) to change to the next level of assistance up to Level 3. Check to find out if anything is blocking it or not. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Yes, by default each motor map is set to 100%. The lightest range of e-bikes currently available today. Did we choose a hub-mounted motor or a bottom bracket drive motor? Open the settings menu. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. The three power assistance levels are pre-set to offer you a set amount of power at each level. We showed the basic electric bike error codes, which can help you to get the exact issue. Check wiring and the accessory connected to the light line. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Within this menu, there is also a very neat feature. Bypassing the motor cable, plug connection with the controller into the motor. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Inspect the motor sensor and peddling sensor wires. To fix treadmill problems associated with slippage, align and tighten the running belt. Contact us for further assistance. Getting error codes are something that no rider wants to see. We use cookies to ensure that we give you the best experience on our website. Ensure none of the pins is bent and are all in line with the arrows. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. I have had a error code that shows itself on my ebikemotion app while riding. EBM App Activation 50 pts. If the problem persists, contact your eBike dealer. To learn more about the app and what it offers read our dedicated companion app blog here. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. How can I display the current power level on her iPhone in the companion app? If pressed again the unit will vibrate twice to let you know that no assistance is being offered. The app is compatible with all of the e-bikes in our range. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. Its a bitter truth that these useful electric bikes come with such error issues. You can find more detailed information about the companion app in our separate MAHLE app blog. Hi, Error code 10 indicates that hall sensor connector is not connected properly. Want a bike quick? I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. However, if it flashes white then the motor will not provide any additional assistance. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. What type of battery is it? Battery connection problem. Some common electric bike errors are-. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Change the state of the Demo Mode to Activated mode. Battery Pack sensor damaged. 03. 0000002752 00000 n Ebikemotion have issued a firmware update to solve this. 0000004799 00000 n How will I know how much battery charge remains? Ebikemotion know about this issue and have issued a firmware update to solve it. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. The battery used on the bike produces higher than the required voltage. Thanks Up top, weve highlighted via video how to use the bicycles major features. If the problem persists, contact your eBike dealer. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells.
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